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Team Leading Level 2
NCFE Level 2 Certificate in Principles of Team Leading
LARS Code: 60338830
Integrated Skills & Inclusions
Functional Maths
Functional English
Digital Skills
QUALIFICATION
Level 2 Certificate in Principles of Team Leading
COURSE DURATION
6 Weeks – Full Time
Monday-Friday
COST
FREE, Fully Funded by the West Midlands Combined Authority
LOCATIONS
B8 1LY
B18 4EJ
ELIGIBILITY CRITERIA
Candidates must be:
- Aged 19+
- A West Midlands resident
- Must be earning less than £34,500 if employed or self-employed
- Living in the UK for over 3 years, or have Indefinite Leave to Remain in the UK
- Individuals under the Ukrainian settlement or similar scheme are also eligible
Purpose & Overview
This qualification is designed for learners who want to develop their understanding of, and competency in, digital literacy skills. It will help learners progress to a work role where digital literacy skills are required.
The qualification enables learners to apply digital skills in personal and business situations, maintain safety and security when using data and devices, find and use information, communicate socially and professionally using technology, and use word processing software to create straightforward documents.
Mandatory Units
- Principles of Team Leading
- Understand Business
- Understand How to Communicate Work-Related Information
These units develop the knowledge and understanding required to lead a team, support business operations and communicate effectively in the workplace.
Optional Units
- Understand How to Manage Performance and Conflict in the Workplace
- Understand Customers
- Understand How to Deliver Customer Service and Resolve Problems
- Principles of Equality and Diversity in the Workplace
- Understand How to Develop Working Relationships With Colleagues
- Understand Health and Safety Procedures in the Workplace
- Understand How to Develop and Deliver a Presentation
- Introduction to Coaching
- Introduction to Mentoring
- Understand Personal Development
Optional units allow learners to develop skills in areas such as communication, customer service, team working and personal development to support effective team leading.
Progression Opportunities
On completion, learners may progress to:
- Level 3 qualifications in team leading or management
- Further study in leadership and business related subjects
- Employment in supervisory or team leading roles across a range of sectors
Delivery and Assessment
You’ll learn through a mix of classroom based activities and real world workplace scenarios to build your knowledge of team leading and management.
You’ll complete assessments and build a portfolio of evidence to show your understanding.
Tasks are designed to be engaging and supportive, with ongoing assessment from your tutor throughout the course.
There are no formal exams. Your progress is assessed through your coursework and written assignments.
ADDITIONAL SUPPORT OFFERS (TO INCLUDE IN YOUR PROGRAMME)
To support learner success and employability, the programme may also include:
Functional Skills (English and Maths)
Level 1 or Level 2 qualifications to strengthen communication and numeracy skills required in care settings.
Digital Skills Support
Essential digital skills to support record keeping, communication systems and online learning platforms.
Jobs Coach Support
Personalised CV writing support, interview preparation, job search guidance and employer engagement.
Mental Health and Wellbeing Workshops
Sessions focused on resilience, managing stress and maintaining wellbeing in care roles.
Travel Support
Bus passes or travel funding to reduce attendance barriers and improve learner retention.

